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FAQ
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How will my New Sound products be delivered and how quickly?A link to your New Sound product downloads will be available on the "thank you for purchasing" page when you checkout. You will also receive an email confirmation immediately upon purchase. (Link is valid for 30 days) To learn more about installation/how to use New Sound products, head over to the tutorials page.
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Can I get a refund if I'm not happy with New Sounds?If you don’t absolutely love your production assets, just fill out the form on the contact page within 45 days of purchase and we’ll give you 100% of your money back. No questions asked-no hard feelings. Try it out 100% risk-free, you have nothing to lose and everything to gain.
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What payment options are avalible?We accept payment securely through all major credit and debit cards, as well as Paypal.
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How can I get ahold of Costumer Support?Simply fill out the form on the contact page and I will be more than happy to personally assist you. If you want to learn more about a specific product check out the tutorials page.
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